Legal

Welcome to Majestic Mountain Sage, Inc.

These terms and conditions outline the rules and regulations for the use of Majestic Mountain Sage, Inc.'s Website. 

Majestic Mountain Sage, Inc. is located at:
2490 S 1350 W Nibley 84321 - UT , US
   
By accessing this website we assume you accept these terms and conditions in full. Do not continue to use Majestic Mountain Sage, Inc.'s website if you do not accept all of the terms and conditions stated on this page.

The following terminology applies to these Terms and Conditions, Privacy Statement and Disclaimer Notice and any or all Agreements: "Client", "You" and "Your" refers to you, the person accessing this website and accepting the Company's terms and conditions. "The Company", "Ourselves", "We", "Our" and "Us", refers to our Company. "Party", "Parties", or "Us", refers to both the Client and ourselves, or either the Client or ourselves. All terms refer to the offer, acceptance and consideration of payment necessary to undertake the process of our assistance to the Client in the most appropriate manner, whether by formal meetings of a fixed duration, or any other means, for the express purpose of meeting the Client's needs in respect of provision of the Company's stated services/products, in accordance with and subject to, prevailing law of the USA and the State of Utah where We are located. Any use of the above terminology or other words in the singular, plural, capitalisation and/or he/she or they, are taken as interchangeable and therefore as referring to same.

Cookies
We employ the use of cookies. By using Majestic Mountain Sage, Inc.'s website you consent to the use of cookies in accordance with Majestic Mountain Sage, Inc.'s privacy policy. Most of the modern day interactive web sites use cookies to enable us to retrieve user details for each visit. Cookies are used in some areas of our site to enable the functionality of this area and ease of use for those people visiting. Some of our affiliate / advertising partners may also use cookies.

License
Unless otherwise stated, Majestic Mountain Sage, Inc. and/or it's licensors own the intellectual property rights for all material on Majestic Mountain Sage, Inc.. All intellectual property rights are reserved. You may view and/or print pages from https://www.thesage.com for your own personal use subject to restrictions set in these terms and conditions.
You must not:
    Republish material from https://www.thesage.com
    Sell, rent or sub-license material from https://www.thesage.com
    Reproduce, duplicate or copy material from https://www.thesage.com
    Redistribute content from Majestic Mountain Sage, Inc. (unless content is specifically made for redistribution).

User Comments
This Agreement shall begin on the date hereof.
Certain parts of this website offer the opportunity for users to post and exchange opinions, information, material and data ('Comments') in areas of the website. Majestic Mountain Sage, Inc. does not screen, edit, publish or review Comments prior to their appearance on the website and Comments do not reflect the views or opinions of Majestic Mountain Sage, Inc., its agents or affiliates. Comments reflect the view and opinion of the person who posts such view or opinion. To the extent permitted by applicable laws Majestic Mountain Sage, Inc.shall not be responsible or liable for the Comments or for any loss cost, liability, damages or expenses caused and or suffered as a result of any use of and/or posting of and/or appearance of the Comments on this website.
Majestic Mountain Sage, Inc.reserves the right to monitor all Comments and to remove any Comments which it considers in its absolute discretion to be inappropriate, offensive or otherwise in breach of these Terms and Conditions.

You warrant and represent that:
You are entitled to post the Comments on our website and have all necessary licenses and consents to do so;
The Comments do not infringe any intellectual property right, including without limitation copyright, patent or trademark, or other proprietary right of any third party;
The Comments do not contain any defamatory, libelous, offensive, indecent or otherwise unlawful material or material which is an invasion of privacy;
The Comments will not be used to solicit or promote business or custom or present commercial activities or unlawful activity.

You hereby grant to Majestic Mountain Sage, Inc. a non-exclusive royalty-free license to use, reproduce, edit and authorize others to use, reproduce and edit any of your Comments in any and all forms, formats or media.
   
Hyperlinking to our Content
The following organizations may link to our Web site without prior written approval:
Government agencies;
Search engines;
News organizations;
Online directory distributors when they list us in the directory may link to our Web site in the same manner as they hyperlink to the Web sites of other listed businesses; and
Systemwide Accredited Businesses except soliciting non-profit organizations, charity shopping malls, and charity fundraising groups which may not hyperlink to our Web site.

These organizations may link to our home page, to publications or to other Web site information so long as the link: (a) is not in any way misleading; (b) does not falsely imply sponsorship, endorsement or approval of the linking party and its products or services; and (c) fits within the context of the linking party's site.

We may consider and approve in our sole discretion other link requests from the following types of organizations:
commonly-known consumer and/or business information sources such as Chambers of Commerce, AARP and Consumers Union;
dot.com community sites;
associations or other groups representing charities, including charity giving sites, online directory distributors;
internet portals;
accounting, law and consulting firms whose primary clients are businesses; and
educational institutions and trade associations.

We will approve link requests from these organizations if we determine that: (a) the link would not reflect unfavorably on us or our accredited businesses (for example, trade associations or other organizations representing inherently suspect types of business, such as work-at-home opportunities, shall not be allowed to link); (b) the organization does not have an unsatisfactory record with us; (c) the benefit to us from the visibility associated with the hyperlink outweighs the absence of Majestic Mountain Sage, Inc.; and (d) where the link is in the context of general resource information or is otherwise consistent with editorial content in a newsletter or similar product furthering the mission of the organization.

These organizations may link to our home page, to publications or to other Web site information so long as the link: (a) is not in any way misleading; (b) does not falsely imply sponsorship, endorsement or approval of the linking party and it products or services; and (c) fits within the context of the linking party's site.

If you are among the organizations listed in paragraph 2 above and are interested in linking to our website, you must notify us by sending an e-mail to help@thesage.com.
Please include your name, your organization name, contact information (such as a phone number and/or e-mail address) as well as the URL of your site, a list of any URLs from which you intend to link to our Web site, and a list of the URL(s) on our site to which you would like to link. Allow 2-3 weeks for a response.

Approved organizations may hyperlink to our Web site as follows:
By use of our corporate name; or
By use of the uniform resource locator (Web address) being linked to; or
By use of any other description of our Web site or material being linked to that makes sense within the context and format of content on the linking party's site.
   
No use of Majestic Mountain Sage, Inc.'s logo or other artwork will be allowed for linking absent a trademark license agreement.

Iframes
Without prior approval and express written permission, you may not create frames around our Web pages or use other techniques that alter in any way the visual presentation or appearance of our Web site.

Reservation of Rights
We reserve the right at any time and in its sole discretion to request that you remove all links or any particular link to our Web site. You agree to immediately remove all links to our Web site upon such request. We also reserve the right to amend these terms and conditions and its linking policy at any time. By continuing to link to our Web site, you agree to be bound to and abide by these linking terms and conditions.

Removal of links from our website
If you find any link on our Web site or any linked web site objectionable for any reason, you may contact us about this. We will consider requests to remove links but will have no obligation to do so or to respond directly to you.
Whilst we endeavour to ensure that the information on this website is correct, we do not warrant its completeness or accuracy; nor do we commit to ensuring that the website remains available or that the material on the website is kept up to date.

Content Liability
We shall have no responsibility or liability for any content appearing on your Web site. You agree to indemnify and defend us against all claims arising out of or based upon your Website. No link(s) may appear on any page on your Web site or within any context containing content or materials that may be interpreted as libelous, obscene or criminal, or which infringes, otherwise violates, or advocates the infringement or other violation of, any third party rights.

Disclaimer
To the maximum extent permitted by applicable law, we exclude all representations, warranties and conditions relating to our website and the use of this website (including, without limitation, any warranties implied by law in respect of satisfactory quality, fitness for purpose and/or the use of reasonable care and skill). Nothing in this disclaimer will:
limit or exclude our or your liability for death or personal injury resulting from negligence;
limit or exclude our or your liability for fraud or fraudulent misrepresentation;
limit any of our or your liabilities in any way that is not permitted under applicable law; or
exclude any of our or your liabilities that may not be excluded under applicable law.

The limitations and exclusions of liability set out in this Section and elsewhere in this disclaimer: (a) are subject to the preceding paragraph; and (b) govern all liabilities arising under the disclaimer or in relation to the subject matter of this disclaimer, including liabilities arising in contract, in tort (including negligence) and for breach of statutory duty.
To the extent that the website and the information and services on the website are provided free of charge, we will not be liable for any loss or damage of any nature.

Contact Information
If you have any queries regarding any of our terms, please contact us.



Welcome to our Privacy Policy

Your privacy is critically important to us.
Majestic Mountain Sage, Inc. is located at:
2490 South 1350 West
Nibley UT 84321
United States

435-755-0863

It is Majestic Mountain Sage, Inc.'s policy to respect your privacy regarding any information we may collect while operating our website. This Privacy Policy applies to https://www.thesage.com (hereinafter, "us", "we", or "https://www.thesage.com"). We respect your privacy and are committed to protecting personally identifiable information you may provide us through the Website. We have adopted this privacy policy ("Privacy Policy") to explain what information may be collected on our Website, how we use this information, and under what circumstances we may disclose the information to third parties. This Privacy Policy applies only to information we collect through the Website and does not apply to our collection of information from other sources.
This Privacy Policy, together with the Terms and conditions posted on our Website, set forth the general rules and policies governing your use of our Website. Depending on your activities when visiting our Website, you may be required to agree to additional terms and conditions.

Website Visitors
Like most website operators, Majestic Mountain Sage, Inc. collects non-personally-identifying information of the sort that web browsers and servers typically make available, such as the browser type, language preference, referring site, and the date and time of each visitor request. Majestic Mountain Sage, Inc.'s purpose in collecting non-personally identifying information is to better understand how Majestic Mountain Sage, Inc.'s visitors use its website. From time to time, Majestic Mountain Sage, Inc. may release non-personally-identifying information in the aggregate, e.g., by publishing a report on trends in the usage of its website.
Majestic Mountain Sage, Inc. also collects potentially personally-identifying information like Internet Protocol (IP) addresses for logged in users and for users leaving comments on https://www.thesage.com blog posts. Majestic Mountain Sage, Inc. only discloses logged in user and commenter IP addresses under the same circumstances that it uses and discloses personally-identifying information as described below.

Gathering of Personally-Identifying Information
Certain visitors to Majestic Mountain Sage, Inc.'s websites choose to interact with Majestic Mountain Sage, Inc. in ways that require Majestic Mountain Sage, Inc. to gather personally-identifying information. The amount and type of information that Majestic Mountain Sage, Inc. gathers depends on the nature of the interaction. For example, we ask visitors who sign up for a blog at https://www.thesage.com to provide a username and email address.

Security
The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.

Protection of Certain Personally-Identifying Information
Majestic Mountain Sage, Inc. discloses potentially personally-identifying and personally-identifying information only to those of its employees, contractors and affiliated organizations that (i) need to know that information in order to process it on Majestic Mountain Sage, Inc.'s behalf or to provide services available at Majestic Mountain Sage, Inc.'s website, and (ii) that have agreed not to disclose it to others. Some of those employees, contractors and affiliated organizations may be located outside of your home country; by using Majestic Mountain Sage, Inc.'s website, you consent to the transfer of such information to them. Majestic Mountain Sage, Inc. will not rent or sell potentially personally-identifying and personally-identifying information to anyone. Other than to its employees, contractors and affiliated organizations, as described above, Majestic Mountain Sage, Inc. discloses potentially personally-identifying and personally-identifying information only in response to a subpoena, court order or other governmental request, or when Majestic Mountain Sage, Inc. believes in good faith that disclosure is reasonably necessary to protect the property or rights of Majestic Mountain Sage, Inc., third parties or the public at large.
If you are a registered user of https://www.thesage.com and have supplied your email address, Majestic Mountain Sage, Inc. may occasionally send you an email to tell you about new features, solicit your feedback, or just keep you up to date with what's going on with Majestic Mountain Sage, Inc. and our products. We primarily use our blog to communicate this type of information, so we expect to keep this type of email to a minimum. If you send us a request (for example via a support email or via one of our feedback mechanisms), we reserve the right to publish it in order to help us clarify or respond to your request or to help us support other users. Majestic Mountain Sage, Inc. takes all measures reasonably necessary to protect against the unauthorized access, use, alteration or destruction of potentially personally-identifying and personally-identifying information.

Aggregated Statistics
Majestic Mountain Sage, Inc. may collect statistics about the behavior of visitors to its website. Majestic Mountain Sage, Inc. may display this information publicly or provide it to others. However, Majestic Mountain Sage, Inc. does not disclose your personally-identifying information.

Cookies
To enrich and perfect your online experience, Majestic Mountain Sage, Inc. uses "Cookies", similar technologies and services provided by others to display personalized content, appropriate advertising and store your preferences on your computer.
A cookie is a string of information that a website stores on a visitor's computer, and that the visitor's browser provides to the website each time the visitor returns. Majestic Mountain Sage, Inc. uses cookies to help Majestic Mountain Sage, Inc. identify and track visitors, their usage of https://www.thesage.com, and their website access preferences. Majestic Mountain Sage, Inc. visitors who do not wish to have cookies placed on their computers should set their browsers to refuse cookies before using Majestic Mountain Sage, Inc.'s websites, with the drawback that certain features of Majestic Mountain Sage, Inc.'s websites may not function properly without the aid of cookies.
By continuing to navigate our website without changing your cookie settings, you hereby acknowledge and agree to Majestic Mountain Sage, Inc.'s use of cookies.

E-commerce
Those who engage in transactions with Majestic Mountain Sage, Inc. – by purchasing Majestic Mountain Sage, Inc.'s services or products, are asked to provide additional information, including as necessary the personal and financial information required to process those transactions. In each case, Majestic Mountain Sage, Inc. collects such information only insofar as is necessary or appropriate to fulfill the purpose of the visitor's interaction with Majestic Mountain Sage, Inc.. Majestic Mountain Sage, Inc. does not disclose personally-identifying information other than as described below. And visitors can always refuse to supply personally-identifying information, with the caveat that it may prevent them from engaging in certain website-related activities.

Business Transfers
If Majestic Mountain Sage, Inc., or substantially all of its assets, were acquired, or in the unlikely event that Majestic Mountain Sage, Inc. goes out of business or enters bankruptcy, user information would be one of the assets that is transferred or acquired by a third party. You acknowledge that such transfers may occur, and that any acquirer of Majestic Mountain Sage, Inc. may continue to use your personal information as set forth in this policy.

Privacy Policy Changes
Although most changes are likely to be minor, Majestic Mountain Sage, Inc. may change its Privacy Policy from time to time, and in Majestic Mountain Sage, Inc.'s sole discretion. Majestic Mountain Sage, Inc. encourages visitors to frequently check this page for any changes to its Privacy Policy. Your continued use of this site after any change in this Privacy Policy will constitute your acceptance of such change.
  
Contact Information
If you have any questions about this Privacy Policy, please contact us via email or phone.
Ordering Information

Ordering Information

Majestic Mountain Sage
2490 South 1350 West
Nibley, Utah 84321

Phone : 435.755.0863
Fax : 435.755.2108

Our hours are Monday through Friday 8 AM to 4 PM Mountain Time. We will have a few Saturday hours throughout the year.

PAYMENT METHODS ACCEPTED
We accept money orders, credit, charge and debit cards with the Visa, MasterCard, Discover or American Express logo. All payments must be in US dollars.

Checks are no longer accepted.

CREDIT CARD REVERSALS
A notice for customers who pay by credit card then request the valid charge to be removed from their bill: If you pay for your order via credit card then that charge is refused through your card company a processing fee of $50 or 50% of the order total, whichever is greater, is added to the order total. Chargeback notices are sent to merchants for many reasons. Your card issuing bank will allow you the opportunity to review and accept only the charges that are valid. If you choose to force a chargeback then pay for the order via money order we still have a negative report on our merchant account. This negative image is not something we want so our fees are high for processing this problematic issue. We have found most people are willing to review their card statement along with our documentation when an issue arises. We do not want to accept payment by other methods when we have incurred costs and a negative report, two items which have concrete expenses and unmeasurable liabilities. If excessive use of credit cards (along with the interest associated with carrying a balance on your card) is a problem for you, please use a money order/cashier's check to pay for your MMS order.

MINIMUM ORDER
Technically, we do not have a minimum order. Yippee!! Go ahead and order what you need without worrying about meeting a silly minimum, please do be advised that we have a $5 minimum per form of payment. This is to prevent problems like an order that wants to put $50.00 on their Mastercard, $0.12 on their Visa, and $3.00 in cash. These types of orders are not easy to process and not cost effective either. Thank you for your assistance to make payment processing simple and efficient.

All Orders for PICKUP
If you would like to pick up your order in our Logan UT facility please place your order online and select WILL CALL for the shipping method. Will Call hours are from 9:00 AM to 3:00 PM.

To order via ONLINE ORDERING
The online ordering is a secure ordering system. You can pay by money order or plastic card. The online ordering can be submitted online ONLY with plastic card information. The online order (before electronic submission) can be sent to your printer for submission by FAX or SNAIL MAIL. All FAX orders will require payment by plastic card. All orders submitted through the mail can pay by money order or plastic card.

Upon online submission, you will receive an automatic email confirmation of your order. This will include a list of the items ordered and how to contact us for more information about your order.

Online orders are the first to be processed.

To order via PHONE
Phone orders are accepted 8 AM through 4 PM. To allow our staff to take lunch our phones are closed from 12 PM to 12:30 PM. Thank you for your patience while we take sustenance to make the final push of shipping for the day.

Phone orders are processed only after all online orders are shipped.

To order via FAX
Payment by plastic card is required with all fax orders.

We suggest you use the ONLINE ORDERING to calculate your shipping. This also allows you verify the products you desire to order since the online ordering will automatically fill in the description when a product code is entered. Once you arrive at the printable order page within the online ordering, print the form (generally 2 pages), hand write your card information then fax the entire order to us. We really appreciate the faxes that contain both pages. Our FAX number is 435.755.2108

Faxed orders are processed after online orders.

To order via SNAIL MAIL
This is our least preferred method since it takes so long to get the mail here. The mail time to us is just added to the overall length of time it takes to receive an order. We do accept mail orders, if you prefer this method, allow a few extra days for delivery since we must wait for your order to arrive here before we can put it into the warehouse for shipping.

We suggest you use the ONLINE ORDERING to calculate your shipping. This also allows you verify the products you desire to order as the online ordering will automatically fill in the description when a product code is entered.

When you use the ONLINE ORDERING for mailed in orders there is a stopping point (prior to entering a credit card number) where you can print the order. Please print and send this order page since the information is legible for all items and this makes your order process faster. Thank you.

Snail mail orders are processed after faxed orders.

SHIPPING RATES
Shipping charges are based on the only HONEST policy we know. Shipping is based on the weight of your package. All carriers base their rates on the weight of a package and the distance it is traveling. We do the same. We don't charge shipping based on the dollar value of the merchandise you are buying. The ONLINE ORDERING will allow you to calculate the shipping charges for any order with a destination in the USA or Canada. All other countries must submit a shipping quote request to shipquote@the-sage.com Please note that all orders will have appropriate insurance charges added to insure your package.

ORDER ALTERATIONS AND CANCELLATIONS
Our new order processing system has made it impossible to alter an order, cancel an order, or change the shipping method after the order is submitted. The process moves so quickly that the order is probably in the warehouse for picking once you realize you forgot an item. We are no longer able to accept order alterations. If the you wish to cancel the order after the order has begun processing then a $35 cancellation fee will apply.

ORDER TRACKING
All orders submitted via Online Ordering and shipped through UPS will have an automatic email notification of the tracking number. Do not use the tracking form for requesting such information. The tracking form is ONLY for packages not delivered within a certain amount of time. Allow UPS 7 to 10 business days, and USPS 7 to 21 business days, to deliver your package. Canadian, AK and HI orders take longer than 48 contiguous state shipments and orders being shipped outside the US and Canada take the longest. If you need to have your order tracked please click here. Please only submit your request if your package has not arrived in the times stated above.

Most tracking requests find the order is scheduled to arrive in the next 24 hours.

REFUSED SHIPMENTS
All shipments which are refused at the time of delivery will be issued an in-store credit for any item costs remaining after return shipping charges and 25% restocking fee are deducted. We will not issue a refund for the initial shipping charges and/or rush fees. Any additional transportation charges incurred due to the refusal will be charged to the customers account and/or credit card.

DAMAGES & SHORTAGES
All damage & missing item claims must be made within 2 business days of receipt of the package.

If your package was damaged in transit you must notify us within 2 business days so we can make a claim with the carrier.

Notification of damage or missing items after 2 days will require you to file a claim with the carrier on your behalf. We will provide all tracking numbers, receipts, and shipping information for you to complete the claim paperwork.

We can not be responsible for missing item claims if you fail to contact us in a timely manner. Please check your package and contents carefully, marking the packing slip as each item is unpacked.

If we are able to file the claim for you we will ship a replacement as quickly as possible. Do not discard the damaged packaging in the event the carrier would like to inspect the box and contents. Damages are rare yet they do happen.

ADDRESS CORRECTION CHARGES
We request a "ship to" address. If this address is submitted incorrectly we will get billed by the carrier to correct the problem. MMS must collect any additional charges billed to us regarding an incorrect address. Please review each step of your order and double check your triple checked addresses. The best time to avoid address correction charges is before the final submit button.

Do not have the package rerouted by UPS, there will be an address correction bill sent to you.
Failure to provide a suite or apartment number will also incur the address correction charge.

Please help us by giving a complete address which includes company names, floors, apartment or suite numbers. Thank you!

Any packages returned to us due to an incomplete address on the order will be charged return shipping charges to get the package(s) back to MMS as well as additional shipping charges to re-ship the package. Outgoing and return shipping charges are not refundable for a returned package due to incomplete addresses.

Address correction fees are $10 per box in a Ground shipment and $15 per box in an Air shipment.

Repeated disregard for correct address submission will be charged $20 per box in the corrected shipment. The UPS driver may know you personally but orders should always be addressed completely and correctly, plan for the vacation driver.

UPS INTERCEPT CHARGES
If a package has left our facility and needs assistance using the UPS Intercept Service to reroute the package, change the address, or return the package to Majestic Mountain Sage, a $15 fee per box in the shipment will apply.

RETURNS
All sales are final. We do not accept returns for any reason. We want to guarantee our product quality to all our customers, therefore a return is not acceptable.

It is the sole responsibility of the customer to evaluate, test and determine the fitness and suitability of any product for use in the customer's products. Do NOT order great quantities before you test. Testing is the only way for you to determine which products are suitable in your final product. We feel bad when customers order 300 bottles only to find they are too tall for the box already purchased.

If you need help with a product please contact our technical support staff at help@thesage.com. You may contact our technical staff before, and after, the sale.

If you have concerns or questions we would love to hear from you. If a product is not performing to your expectations please let us know, we would love to help you. We guarantee our products and will help you achieve top notch results so you can feel comfortable ordering even though we can not accept returns. We feel our pre-release product testing is one of our top services!

TECHNICAL SUPPORT
Prior to a purchase, or after a purchase, some technical/product questions may come up. Please contact our technical support staff at techsup@the-sage.com. Please be aware our website has lots of recipes and helpful hints. Please look there before you ask the technical support staff since the answer you need may be a few short "clicks" away. We know chances are you are needing help at midnight when no one is available to answer your questions so we try to make the website very descriptive and helpful.

Free technical support is available for questions like how much fragrance to use, if cap A will fit bottle X, when to add seeds, how to mix in color. Schedule one of our technical support staff for a consultation/lesson if you need more assistance, your questions are lengthy, or you need a private class. Consulting time is scheduled in 15 minute increments and billed at $ 80 per hour. To schedule a time for a consultant to phone you please email or fax a request for consultation time. You will need to provide a phone number, a time that you are available, how much time you need from our technicians and a credit card/billing address for payment information. Our order desk staff will make an appointment for your questions. If you would like to make the most of your consultation time please print your questions on a paper and fax the list to our office. Thank you.

CATALOGS
The only catalog we have available is the online catalog. We are adding new pictures and descriptions to the web regularly, this makes it impossible to keep a printed catalog current. We feel the dynamic nature of the Internet is where we should put our efforts.

You may print our online catalog, either in whole or in part. The catalog section of our website has a link to load the whole catalog to your screen for printing, or perusing, purposes. If you do not need the entire catalog just click into the section you need. Our web programmers have provided a printer friendly format (link appears in the upper right hand corner) of our pages so you may save paper and ink. It may take some time for printing (not all printers are fast and we know it).

When placing an order you may request a current copy of the web product catalog. We will gladly send it along free of charge.

SAMPLES
We will send bag, shrink band and fragrance samples with any order if the request is made at the time the order is placed. Sample requests are filled on an "as available" basis and not a guarantee of receipt. We strive to keep stock on our shelves for samples but from time to time we run out. We will do our best to get the samples you have requested.

Requests for samples to be sent under separate cover (in their own box) requires a UPS account number for all existing accounts. If you have not ordered from us before, may we suggest you try a 10 pack? Evaluations are for product, label, filling and presentation compatibility with your desires. Please take the time to do proper testing.

CERTIFICATES OF ANALYSIS, MSDS REQUESTS
Do you need Cs of A for your products? MSDS? Please request them at the time of ordering so they can accompany your shipment.

Certificates of Analysis can be requested for items with a single unit value of $ 25 or greater. Requests for items which are smaller will not be honored. Certificates of Analysis are created for each lot. These documents MUST be requested at the time of ordering. Requests for Certificates after the order has left our facility will not be honored. Cs of A will be sent along with the shipment only.

MSDS sheets will be faxed for emergency personnel only. Other requests for MSDS (Material Safety Data Sheets) will be mailed. We will not create MSDSs for "all orders placed in the last year," if you need these documents please be courteous of our time and allow us to prepare these in advance of your order leaving our facility.

RECEIPT REPRINTS
We are often asked to reprint every receipt for a single year for tax purposes. If an order arrives to you without a receipt please contact us immediately so we can fax, mail or scan/email a free copy. However, if you need a copy of a receipt for any other reason (taxes, misplaced, research) we now charge $ 2.50 per invoice number to research, print and mail or fax the copies. Please note that we have a $ 5 minimum per form of payment as is noted above.

Thank you for your support. We greatly appreciate the opportunity to serve you.

MMS Staff